The guest rooms feature an elegant contemporary style and feature city, mountains, or Puget Sound. The guest rooms feature pillow-top mattresses and feather beds, goose down duvets and pillows, and 250-thread count cotton blend sheets. The rooms are equipped with an oversized desk, clock radio with CD player, video player, and a CD/video library is available. Room service is available 24 hours a day. Guests can also enjoy massage services, in their rooms 24 hours a day, by appointment. The W has a policy of "Whatever, Whenever" service, so the concierge is always available at any hour of the day, to assist their guests.